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Client Satisfaction Survey

Your opinion matters to us. Your feedback helps us improve our services. Thank you for taking a minute to complete our survey.

Fields marked with an * are required.

1. How likely are you to recommend us to a friend or colleague? (0 - not at all likely, 10 - extremely likely) *

2. Please rank your criteria for choosing an EHS consultant. *

	Extremely Important	Very Important	Neutral	Not Important
Local/Technical Expertise	Extremely ImportantLocal/Technical Expertise Extremely Important	Very ImportantLocal/Technical Expertise Very Important	NeutralLocal/Technical Expertise Neutral	Not ImportantLocal/Technical Expertise Not Important
Timely/Quality Service	Extremely ImportantTimely/Quality Service Extremely Important	Very ImportantTimely/Quality Service Very Important	NeutralTimely/Quality Service Neutral	Not ImportantTimely/Quality Service Not Important
Technological Innovations	Extremely ImportantTechnological Innovations Extremely Important	Very ImportantTechnological Innovations Very Important	NeutralTechnological Innovations Neutral	Not ImportantTechnological Innovations Not Important
Referral/Reputation	Extremely ImportantReferral/Reputation Extremely Important	Very ImportantReferral/Reputation Very Important	NeutralReferral/Reputation Neutral	Not ImportantReferral/Reputation Not Important
Pricing	Extremely ImportantPricing Extremely Important	Very ImportantPricing Very Important	NeutralPricing Neutral	Not ImportantPricing Not Important

3. Please rate EnSafe in the following performance areas: *

	Excellent	Above Average	Average	Below Average	Poor
Quality	ExcellentQuality Excellent	Above AverageQuality Above Average	AverageQuality Average	Below AverageQuality Below Average	PoorQuality Poor
Timeliness	ExcellentTimeliness Excellent	Above AverageTimeliness Above Average	AverageTimeliness Average	Below AverageTimeliness Below Average	PoorTimeliness Poor
Local/Technical Expertise	ExcellentLocal/Technical Expertise Excellent	Above AverageLocal/Technical Expertise Above Average	AverageLocal/Technical Expertise Average	Below AverageLocal/Technical Expertise Below Average	PoorLocal/Technical Expertise Poor
Communication	ExcellentCommunication Excellent	Above AverageCommunication Above Average	AverageCommunication Average	Below AverageCommunication Below Average	PoorCommunication Poor
Anticipating Needs, Proactively Assisting	ExcellentAnticipating Needs, Proactively Assisting Excellent	Above AverageAnticipating Needs, Proactively Assisting Above Average	AverageAnticipating Needs, Proactively Assisting Average	Below AverageAnticipating Needs, Proactively Assisting Below Average	PoorAnticipating Needs, Proactively Assisting Poor

4. How could EnSafe improve (please be specific)?

5. What does EnSafe do well?

6. What are the most important challenges facing you and/or your organization this year?

7. Please provide any additional comments.